Shipping policy

SHIPPING POLICY

Most Frisbie Custom Works orders are custom-made specifically for you. Please allow 5–7 business days for production before your order is ready to ship.

Production time does not include shipping/transit time. Once your order has shipped, delivery time will depend on the shipping method and carrier.

LARGE & BULK ORDERS

Large, bulk, corporate, team, or specialty orders may require additional production time. Because these orders vary in size and complexity, there is no standard turnaround time. We will discuss the estimated production schedule with you before or during the ordering process.

SHIPPING & DELIVERY

Once an order has been transferred to the shipping carrier, delivery times may be affected by circumstances outside our control, including carrier delays, weather, holidays, or other transportation issues.

Please make sure your shipping address is complete and accurate before submitting your order. Frisbie Custom Works is not responsible for delays or delivery problems caused by an incorrect or incomplete address provided by the customer.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged or Frisbie Custom Works made an error with your order, please contact us at info@frisbiecustomworks.com within 48 hours of delivery. Please include your order number, a description of the issue, and photographs when applicable so we can work with you to correct the problem.

QUESTIONS

If you have questions about production time, shipping, or a large order, please contact us at:

info@frisbiecustomworks.com